Miguel Bolanos Gardening - Terms of Service

Terms of Service

Effective Date: [08/26/2025]

These Terms of Service ("Terms") govern your use of services provided by Miguel Bolanos Gardening Service ("Company," "we," "our," or "us") and your use of our website www.bolanosgardening.com (the "Website").

By engaging our services or using our Website, you agree to these Terms. If you do not agree, please do not use our services.

1. Business Information

Business Name: Miguel Bolanos Gardening Service
Business Address: PO Box 15036 Fresno CA 93702
Contact Email: [email protected]
Contact Phone: 559-304-7664

2. Services Offered

We provide residential and commercial gardening and landscaping services, including but not limited to:

  • Lawn maintenance and mowing

  • Garden design and installation

  • Tree and shrub trimming

  • Irrigation system installation and repair

  • Seasonal cleanup services

  • Landscape maintenance

Service descriptions are estimates and may vary based on property conditions and customer needs.

3. Service Scheduling and Appointments

Scheduling

  • Services are scheduled by phone at 559-304-7664 or text message

  • We will confirm appointments via phone call or text message

  • Service times are estimated and may vary due to weather, equipment issues, or other circumstances

Cancellations and Rescheduling

  • Customer cancellations: Please provide at least 24 hours notice

  • Same-day cancellations: May be subject to a cancellation fee of $50

  • Weather cancellations: We reserve the right to postpone services due to unsafe weather conditions

  • Rescheduling: We will work with you to reschedule services at no additional cost

4. Pricing and Payment Terms

Pricing

  • Service prices are provided as estimates and may vary based on actual conditions

  • Prices are subject to change with 30 days notice

  • Additional work beyond the original scope requires customer approval

Payment

  • Residential services: Payment due upon completion of work

  • Commercial accounts: Net 30 payment terms available

  • Accepted payment methods: Cash, check, Zelle, Venmo

  • Late payments: 1.5% monthly service charge on overdue accounts after 30 days

Estimates

  • Written estimates are valid for 30 days

  • Actual costs may vary if conditions differ from initial assessment

5. SMS/Text Messaging Terms

Service Description

We offer SMS notifications and communications as a convenience to our customers for appointment confirmations, service updates, and promotional messages.

Consent and Eligibility

  • You must be 18 years or older to consent to receive text messages

  • Consent is required before we send any text messages

  • Message frequency: Up to 4-6 messages per month

Opt-Out Options

You may opt out at any time by:

Costs and Technical Requirements

  • Standard message and data rates apply

  • Compatible mobile device and carrier required

  • We are not responsible for undelivered, delayed, or misdirected messages due to carrier issues

Service Changes

We reserve the right to modify or discontinue SMS services with reasonable notice.

6. Customer Responsibilities

Property Access

  • Ensure safe and clear access to work areas

  • Secure or remove valuable items from work areas

  • Inform us of any hazards, underground utilities, or special conditions

  • Provide access to water and electrical outlets if needed

Pet and Child Safety

  • Secure pets during service visits

  • Ensure children are supervised and away from work areas

  • Notify us of aggressive animals on the property

Property Preparation

  • Mark or identify plants, fixtures, or areas requiring special care

  • Ensure gates are unlocked or provide access codes

  • Clear work areas of personal items, furniture, or debris

7. Liability and Insurance

Our Insurance

We maintain general liability insurance and workers' compensation coverage as required by law.

Limitation of Liability

  • Our liability is limited to the cost of services provided

  • We are not responsible for pre-existing plant diseases, pest infestations, or plant mortality due to environmental factors

  • We are not liable for damage to underground utilities not properly marked

  • Customer is responsible for marking sprinkler lines, cable lines, and other buried utilities

Property Damage

  • We will repair or replace any damage caused by our negligence during service

  • Customer must report damage within 48 hours of service completion

  • We are not responsible for damage to unmarked or improperly marked utilities

8. Service Guarantees and Warranties

Service Quality

  • We guarantee workmanship for 7 days after completion

  • Plant materials carry a 30-day replacement guarantee (excludes weather damage, neglect, or customer damage)

  • Irrigation repairs guaranteed for 30 days

Weather and Environmental Factors

  • No guarantee against damage from weather, pests, disease, or other environmental factors beyond our control

  • Customer responsible for ongoing plant care and watering

9. Cancellation and Termination

Service Agreements

  • One-time services: Can be cancelled with 24 hours notice

  • Recurring services: Either party may terminate with 7 days written notice

  • Outstanding balances: Must be paid upon termination

Termination by Company

We reserve the right to terminate service for:

  • Non-payment of invoices

  • Unsafe working conditions

  • Abusive or threatening behavior toward staff

  • Violation of these terms

10. Dispute Resolution

Communication First

We encourage direct communication to resolve any concerns. Contact us at 559-354-3105 or [email protected].

Governing Law

These Terms are governed by California state law and Fresno County local ordinances.

Dispute Resolution Process

  • Good faith negotiation for 30 days

  • If unresolved, disputes may be settled through binding arbitration in Fresno County, California

  • Each party pays their own attorney fees unless otherwise required by law

11. Website Terms

Use of Website

  • Website is for informational purposes only

  • You may not use the site for any unlawful purpose

  • We reserve the right to modify or discontinue the website at any time

Intellectual Property

  • Website content, including photos and text, is our property

  • You may not reproduce, distribute, or use our content without permission

12. General Provisions

Changes to Terms

We may update these Terms from time to time. Updated Terms will be posted on our website with a new effective date. Continued use of our services constitutes acceptance of updated Terms.

Entire Agreement

These Terms constitute the entire agreement between you and Miguel Bolanos Gardening Service.

Severability

If any part of these Terms is found unenforceable, the remaining provisions will continue in full force.

Contact Information

Questions about these Terms should be directed to:

Miguel Bolanos Gardening Service
PO Box 15036
Fresno CA 93702
Email: [email protected]
Phone: 559-304-7664


By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.